Description
We are looking for a friendly and professional Hotel Front Office Executive to join our hospitality team in Satara. The ideal candidate will be responsible for welcoming guests, managing reservations, handling check-ins and check-outs, and ensuring a pleasant guest experience. You will serve as the primary point of contact for visitors and assist them with inquiries regarding hotel services and local attractions. The role requires excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment. Maintaining guest records, processing payments, coordinating with housekeeping staff, and addressing customer concerns are key responsibilities. Candidates should be well-groomed, organized, and capable of handling administrative duties efficiently. This position offers opportunities to grow within the hospitality industry while working in a dynamic and rewarding environment.
Key Responsibilities
- Welcome and assist hotel guests.
- Manage reservations and bookings.
- Handle check-in and check-out procedures.
- Process guest payments and invoices.
- Respond to customer inquiries.
- Coordinate with housekeeping and maintenance teams.
- Maintain accurate guest records.
Key Requirements
- Strong communication skills.
- Customer service experience preferred.
- Basic computer knowledge.
- Professional appearance and attitude.
- Ability to work flexible shifts.
Qualifications
- Any Graduate or Diploma Holder.
- Experience in hospitality is preferred.
Pay
₹18,000 – ₹30,000 per month
Benefits
- Paid Leave
- Meal Allowance
- Health Insurance
- Performance Bonus
- Career Growth Opportunities